Shipping and Pickup

All online Orders must be picked up within 48 hours after order has been completed or after Winderberry staff have contacted you. See our address and hours.

How to Pay

• Cash at Pickup: Please bring exact change for the full amount
• Credit/Debit Card: Please call 250 342 3236 or pay at pick up.

Refunds and Returns

When live products and plant materials are sold and picked up we are no longer able to accept returns or refunds on these live goods. If there are any concerns with the product, contact us with within 24 hours of purchase to discuss how we can help you.